Last Updated: June 2025
At HOROLOGE, your privacy matters as much as the craft behind every timepiece we sell. This policy explains simply and clearly how we handle your personal information when you shop with us.
When you place an order, we collect your name, email address, shipping address, and payment details. We may also collect browsing data such as pages visited and items viewed to improve your experience on our site. We only collect what we genuinely need to fulfill your order and serve you well.
Your information is used to process and ship your orders, send order confirmations and tracking updates, and occasionally share news about new arrivals or exclusive releases — only if you've opted in. We never sell your data to third parties, full stop.
We use cookies to keep your cart intact, remember your preferences, and understand how visitors navigate our site. You can disable cookies in your browser settings at any time, though some features may not work as intended.
All transactions on HOROLOGE are processed through encrypted, SSL-secured connections, and we work only with trusted payment processors who meet the highest security standards. We take reasonable precautions to protect your data, though no system is entirely infallible.
We use a small number of trusted third-party services — such as our shipping carrier and payment processor — who may receive limited data necessary to complete your order. These partners are bound by their own privacy commitments and are not permitted to use your information for any other purpose.
You have the right to access, update, or request deletion of your personal data at any time. You can also opt out of marketing emails using the unsubscribe link in any message we send — no questions asked.
If you have any questions about how we handle your data, reach out to us directly at privacy@horologe.com — we're a small team and we'll get back to you promptly.